Shipping policy
Shipping Policy
Last updated: August 15, 2026
Thank you for shopping with The Loo Boos®! Please read below for details on how we process, ship, and deliver your order.
Processing Time
Orders are processed within 1–3 business days of being placed (Monday–Friday, excluding holidays). During high-demand periods (such as new product launches or promotions), processing may take slightly longer — we'll always do our best to get your order out as quickly as possible.
You will receive a confirmation email once your order has been placed, and a separate shipping confirmation email with tracking information once it ships.
Shipping Methods & Costs
We ship via USPS and UPS. Shipping costs are calculated at checkout based on the weight of your order and your delivery address — there is no flat shipping fee.
Delivery Times
Once your order ships, estimated delivery is:
- Domestic (U.S.): approximately 3–7 business days, depending on your location and the shipping method selected at checkout
- International: delivery times vary by destination and customs processing; please allow additional time for orders shipped outside the U.S.
These are estimates provided by our shipping carriers and are not guaranteed. The Loo Boos® is not responsible for carrier delays once a package has shipped.
International Shipping & Customs
We offer worldwide shipping! Please note that international orders may be subject to customs fees, import duties, and taxes levied by the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before placing an international order.
Order Tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package's progress to your door.
Shipping Delays
Occasionally, shipments may be delayed due to weather, customs processing, carrier issues, or high order volume. If your order is significantly delayed, please reach out to us and we'll help track it down.
Incorrect Shipping Addresses
Please double-check your shipping address at checkout. The Loo Boos® is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible at info@looboos.com — we'll do our best to update it before it ships, but cannot guarantee changes once an order has entered processing.
Questions?
If you have any questions about your shipment, contact us at:
Email: info@looboos.com